Welcome to Green Pure and Clean! These Terms and Conditions ("Terms") govern your use of our website, greenpureandclean.com ("Website"), and any cleaning services provided by Green Pure and Clean ("Company," "we," "us," or "our"). By booking a service or using our Website, you agree to abide by these Terms. If you do not agree, please refrain from using our services.
1. Use of Website
- You must be at least 18 years old to use our Website and book our services.
- You agree to use our Website for lawful purposes only and not for any fraudulent or malicious activity.
- Unauthorized use of this Website may result in legal action.
2. Cleaning Services
- We provide professional cleaning services for residential and commercial properties.
- All service descriptions and pricing are subject to change without prior notice.
- We strive to ensure high-quality service but do not guarantee specific outcomes due to varying conditions.
3. Booking and Payments
- All bookings must be made through our Website, phone, or email.
- Full payment or a deposit may be required at the time of booking.
- We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.
4. Cancellations and Refunds
- Clients may cancel or reschedule appointments at least 24 hours in advance without penalty.
- Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
- Refunds are issued at our discretion based on the nature of the service and any issues encountered.
5. Client Responsibilities
- Clients must provide access to the property at the scheduled service time.
- Any hazardous conditions or special cleaning requests must be disclosed in advance.
- We are not responsible for damages caused by pre-existing conditions or improper maintenance.
6. Liability and Insurance
- Our cleaning professionals are insured, but we are not liable for incidental or consequential damages beyond our service fees.
- We will not be responsible for damages due to improper use of cleaning products if instructions were not followed.
7. Privacy Policy
- Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
8. Changes to These Terms
- We reserve the right to modify these Terms at any time without prior notice.
- Your continued use of our services constitutes acceptance of the updated Terms.
9. Governing Law
- These Terms shall be governed by and interpreted under the laws of USA.
10. SMS Terms of Service
- By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Green Pure and Clean. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://greenpureandclean.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
11. Contact Us
If you have any questions about these Terms, please contact us at info@greenpureandclean.com.