Cancellation Policy

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Green Pure and Clean has a 48 hours cancelation policy of half the service price. This helps keep our schedules for our employees full. We appreciate the advanced understanding.

Once you’ve made an appointment with Green Pure and Clean, we reserved the time exclusively and respectively for you. Please note that if service is cancelled with less than 48 hours notice, OR we are unable to access the home upon arrival, OR we are turned away at the door, a cancellation/lockout fee equal to half the service price will be charged to the credit card on file.

We kindly ask for a 48 hours notice of cancellation or preferably the most notice you can provide once you know you will not be able to keep the appointment time. We are happy to accommodate you with a rescheduled appointment however that will be subject to availability.